| Product |
Function |
Description |
| Application Release Management |
Release Management |
Automates and streamlines the entire release management process from change request to production deployment. |
| Issue and Defect Management |
Issue and Defect Management |
Manages the capture, routing, collaboration, and resolution of issues and defects. |
| Incident and Escalation Management |
Incident and Escalation Management |
Provides end-to-end management of incidents (trouble tickets), including escalation of incidents from the help desk to development. |
| Change Request Management |
Change Request Management |
Captures change requests and routes them through the entire change management process. |
| Serena® Mariner® |
Project and Portfolio Management |
Provides portfolio, project, resource, demand, and financial management, enabling customers to focus resources and innovation strategically |
Serena® Mashup Composer™ |
Point-and-click Business Mashup creation for business people |
Visually design Business Mashups (simple applications) that automate common business activities without writing any code |
| Serena® Dimensions® CM |
End-to-end application development for distributed environments |
Integrates business requirements with change and configuration management through a single, unified process for faster, higher quality outcomes |
| Serena ® Dimensions® Express |
Version control and configuration management |
Combines the industry's most powerful version control and configuration management capabilities with best-in-class usability. |
| Serena® Business Mashups |
Pre-built Business Mashups automate common business and IT processes. |
Combine content and processes from many different systems using industry-standard SOA and Web services interfaces. |
| Serena® TeamTrack® |
Process Management |
Coordinate activities by managing organizational processes from application development to HR onboarding. |
| Serena® Dimensions® RM |
Requirements and Traceability Management |
Increase application quality and minimize project risk through collaborative requirements management |
Serena® PVCS® Professional Suite |
Software Change Management |
Ensure comprehensive, team-based software change management
|
Serena® PVCS® Version Manager |
Software Version Management |
Organize, manage, and protect software assets across distributed development teams |
Serena® Prototype Composer™ |
Application Visualization and Prototyping |
Communicate, collaborate, and prototype application behavior before coding begins |
| Serena® Builder |
Software Build Automation |
Automate and streamline complex software builds |
| Serena® Mover |
Deployment Automation |
Automate the process of deploying assets for testing, staging and production |